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Retail Careers | About Sony Retail

Deliver the Sony Experience

As part of our retail team, you’ll drive our business and support the Sony brand by providing the superior customer service that builds lifelong customer relationships.

We offer a unique gateway into the world of Sony where consumers can experience and learn about the latest in trends in Sony technology, products and services. Our retail organization is divided into 3 groups: Sony Style® fashion retail stores and Sony Retail Outlets within our major locations.

Sony Style® fashion retail stores are designed to educate consumers about integrating technology into their lifestyles. They serve as a showcase for Sony's most innovative electronics and entertainment products and services.

Sony Style fashion retail stores encourage consumers to test-drive a variety of devices and experience their seamless interaction with digital entertainment content. The stores feature several hands-on demonstration areas, including HDTV display walls equipped with high-definition TV sets and blu-ray players, and a digital imaging gallery with a selection of camcorders, photo printers and digital still cameras as well as VAIO® PCs to exhibit connectivity.

The stores showcase all of Sony's entertainment merchandise, including the latest CDs from Sony BMG Music Entertainment, DVD and Blu-ray movies from Sony Pictures Entertainment, as well as PlayStation 3® consoles, PSP and game software. In addition, shoppers receive the highest level of personal service, including a concierge located at the entrance of each store, exclusive in-store product workshops, personal in-home delivery service, unlimited Wi-Fi access and custom installation support.

Sony Retail Outlets offer top-quality Sony merchandise at discounted prices. Our specialty Outlet stores are stocked with clearance items and refurbished products which are thoroughly inspected by our Service team to ensure they meet Sony’s high standards. Although our Outlet stores offer lower prices, they still uphold the same quality of customer service and staff expertise that we require of our Sony Style employees. But unlike our Sony Style stores, featured products are located on the sales floor rather than in a stock room, so customers are able to find inventory more quickly. As part of our Outlet Sales team, this requires a fast attention to detail and an intimate knowledge of our products and technologies.

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